FAQ

Eyelash Extensions​

When am I ready to come for a fill?

We recommend getting refills every 2-4 weeks to maintain the full look of your lashes.

Lashes must be at least 30-40% full in order to be considered as a fill or the full set price will apply.

 

Can I come for a refill in my first visit?
Unfortunately, we can’t accept clients for refills who have had their extensions applied by other salons/individuals. If you currently have eyelash extensions from another technician, they must be removed before receiving your first new set.

 

Cancellation policy
We require at least 36 hours notice in advance for any cancellation/rescheduling appointments.
 

Payment methods

Cash or E-transfer please to Banno during your appointment.

 

How to prepare myself for my lashes appointment day?
- Please arrive with clean eyes, No Mascara or Eyes makeup .
- Wear a mask

After Care Tips
Do not get lashes wet for the first 24 hours
-Do not apply mascara
-Do not use a lash curler
-Do not rub eyes or touch lashes excessively
-Do not use oil-based products
-Clean lashes by using oil free foaming cleanser .
-Blow dry on the cool setting.
-Brush them twice a day with an eyelash spoolie.

COVID-19 Measures

Our team will wear a mask at all times. You're required to wear a mask to your appointment. Let's remember social responsibility.

Before your appointment

  • Please do not come to your appointment if you have ANY signs of illness. We can reschedule your appointment and please cancel your appointment online or give us a 24 hr notice.  Note: For Eyelash extension clients, this will not affect your deposit.

  • We have extended the length between appointments to allow for cleaning between each person.

  • Please arrive no earlier than 10 minutes before scheduled appointment time.

  • Please wear a mask that covers your nose and mouth, (if you do not have one, one will be provided.

Upon entrance:

  • Wash your hands.

  • Waiting will be restricted to designated seating area

  • Hand sanitizer will be provided

During your appointment:

  • Staff will be wearing masks as usual. 

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